PC Repair & Maintenance For a Trade Show Service Provider

Make It A Great Day With An Exciting New Job Through Peak Resource Group!

JOB TITLE: Technical Support

LOCATION: Smyrna, GA

START DATE : May 21, 2012

PC Repair & Maintenance For a Trade Show Service Provider

PC repair and maintenance with good problem solving / debugging skills

A/V equipment repair and maintenance

Upgrades/Updates/Maintains all equipment as necessary for optimum performance

Primary maintenance of all software license keys and subscriptions

Works with warehouse manager to maintain equipment inventory list

Assist in keeping office clean and neat at all times

Assist with maintaining Master Database (Access) by entering show ID’s and Surveys

Client Support at Remote Venue

Travel to venue (drive or fly)

Coordinate installation of equipment with 3rd party vendors and client

Support equipment during actual show hours

Additional project work must be performed during support of shows.

Booth photos must be taken during events

Strike and pack equipment after event is concluded

Expeditiously return cleaned/scrubbed data back to home office for processing

Ensure that all equipment needed is in working order

In-house Event Planning & Packing

Works with warehouse staff to test and pack necessary equipment using check lists

Assists with development of INI configuration files and functional test of in-house equipment prior to pack and ship

Create badge decode configuration file based on samples

Conduct Pack

Work with other techs to preload and test custom software

Work with other techs to pre-program routers and LAN modems if possible

Test and pack required peripherals

Pack accessories as required

Boxes packed and labeled so that items can be easily identified at venue

Certify software / hardware configurations prior to final pack and ship

Backup LAN / Network Administrator

Assist with development and execution of backup plan for servers and company laptops which includes creation and management of master hard drive collection

Assist with administrator of Journyx and Team software

Assist with LAN and server maintenance as needed

Other Duties

Responsible for maintaining client content archive

Responsible for maintaining Core SW directory

Responsible for loading any new PC’s with standardized images (for deployment or internal use)

Assist with maintaining server rooms / wiring / neatness of cables

Assist with maintaining phone system

Assist with all in-house low voltage wiring (VE and OD)

Assist with post-event duties involving data clean-up, report generation, lead list creation

Special Projects

Assist with new product research

Identify needs

Acquire Eval or Demo units

Research suppliers keeping in mind cost, returnability and availability

Test/Evaluate and Report on Suitability

Return if necessary

Assist with new concept development

Assist with building of PCBs for special projects / control systems (Seavisions & Other) – soldering skills needed

Travel Requirement This is a primary travel position. Travel up to 30% is required. Advance notice will be given in most cases but it should be understood that occasions will arise where little notice can be given.

If this is your expertise and you would like to be considered for this position, please send your resume asap to: Lisa@peak-resource.com

NO PHONE CALLS PLEASE!

Zac Lopett

Zac Lopett

Social Network Recruiter at Peak Resource Group, Inc.
Zac is a Horror Movie junkie that works by day as a Social Network Recruiter for Peak Resource Group. He is the proud father of Bundy the wonderdog. He is also the editor of the Peak monthly Newsletter.
Zac Lopett
Zac Lopett
Zac Lopett

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